Player Services & Administration Intern

2018 U.S. Women’s Open Internship

Player Services & Administration Intern (1 position)

Shoal Creek | Shoal Creek, AL

Position Timeframe: January 8, 2018-July 31, 2018


Are you looking to join a dynamic team who works together to promote and conserve the true spirit of the game of golf? The U.S. Women’s Open Championship internship is a great way to gain valuable experience in sports management. Whether you work in Operations or Championship Administration, you will gain valuable experience and see firsthand how an exemplary golf championship is conducted.

The 73rd U.S. Women’s Open Championship will be held at Shoal Creek which will be hosting its first U.S. Women’s Open Championship and its third USGA championship. Nestled between Oak and Double Oak Mountains in the southern foothills of the Appalachians, the mix of traditional and modern elements at Shoal Creek will truly provide the ultimate test of Championship golf.



The Championship Office is a fast paced working environment. The Player Services & Administration Intern must have the ability to work under pressure and handle many tasks at one time. Each day brings new challenges and the intern must have top-notch organizational and communication skills. On a daily basis, the intern will find themselves working in a typical office environment as well as significant work done in exterior environs. The ability to handle physical tasks such as lifting boxes and manual labor may be required at times. In the weeks leading up to the Championship, the intern will work at least (40) hour work weeks; however, as we grow closer to the Championship, work weeks will lengthen to sixty plus hours (60+) and will include weekends. An internship with the United States Golf Association and the 2018 U.S. Women’s Open Championship is a tremendous first step for a career in the fields of special event management and professional sports.

The Player Services & Administration Intern will assist with the day-to-day of the player services program for the 2018 U.S. Women’s Open Championship as well as focus on the administrative management of the Championship Office, including advance preparation/set-up, Championship week responsibilities and post-championship breakdown.



  • Assume the administrative role defined below within the Player Services program in the weeks leading up to, during and after the championship.
  • Provide assistance to Manager & Coordinator, 2018 U.S. Women’s Open Championship in coordinating the player home rental program, including communicating via phone and e-mail with homeowners, scheduling and attending in-home visits to confirm accuracy of information provided by homeowners, and assisting player representation with home rental information.
  • In conjunction with Manager & Coordinator, 2018 U.S. Women’s Open Championship assist with the arrival and departure needs of all players in the field.
  • Assist with the distribution and collection of player and VIP courtesy vehicles.
  • Assist with the distribution of credentials, packets and information to players and their support groups.



  • Answering phones, preparing mailings, opening incoming mail, UPS shipping/receiving.
  • Keeping the Championship Office neat, clean and organized.
  • Answering incoming e-mails to the 2018 U.S. Women’s Open and 2018 U.S. Women’s Open Player Services email accounts.
  • Maintain all necessary office supplies and order items as necessary. May require local trips to pick-up any critical items as needed.
  • In conjunction with Manager and Coordinator, 2018 U.S. Women’s Open Championship, coordinate staff meal plans for USGA Championship Office, Operations Office and Volunteer Office, starting pre-championship until the opening of USGA Hospitality. Develop meal options considering budgetary requirements, delivery options, etc.
  • Prepare onsite USGA Championship Office and Player Services Office setup and removal for temporary office workspaces.
  • Assist in taking and distributing notes for meetings as necessary.




The intern will handle special projects, which will arise in the months leading up to championship and during or after the event. These projects could include, but are not limited to:

  • Assist Coordinator(s), 2018 U.S. Women’s Open Championship with various projects involving the Volunteer Program and Public Safety planning efforts.
  • Assist Coordinator(s), 2018 U.S. Women’s Open Championship with managing the intern housing program.
  • Travel to and assist the USGA onsite at the 2018 U.S. Senior Women’s Open at Chicago Golf Club for a period of 3-4 weeks.



  • Ability to work long and strenuous hours (40 – 60+ hour work week)
  • Effective communication with a wide variety of individuals involved in a national championship
  • Resourceful, presentable, courteous, friendly and organized
  • Good follow-up skills and ability to handle issues quickly and calmly
  • Ability to work independently and support the team
  • Ability to work with Microsoft Office software - above average knowledge of Excel, Word, Outlook, & PowerPoint
  • Ability to prepare presentations to include PowerPoint and printed material
  • Demonstrated ability to follow and execute detailed plans – able to anticipate and analyze problems and provide logical solutions
  • Ability to work well under pressure


To apply, please submit materials to: 2018 U.S. Women’s Open Player Services & Administration Intern.


This job description is not intended to be all-inclusive. Intern may perform other duties as assigned.


The United States Golf Association is an Equal Opportunity Employer


About the USGA:

The USGA conducts the U.S. Open, U.S. Women’s Open, U.S. Senior Open and U.S. Senior Women’s Open, as well as 10 national amateur championships, two state team championships and international matches. Together with The R&A, the USGA governs the game worldwide, jointly administering the Rules of Golf, Rules of Amateur Status, Equipment Standards and World Amateur Golf Rankings.

The USGA is a global leader in the development and support of sustainable golf course management practices. It serves as a primary steward for the game’s history and funds an ongoing “For the Good of the Game” charitable giving program. Additionally, the USGA’s Course Rating and Handicap systems are used on six continents in more than 50 countries.



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