2021 U.S. Open: Fan Info and Ticket FAQs

Fan Info 

Autograph Policy

All direct player and fan contact and interaction is prohibited. For the health and safety of everyone on-site, no autographs, handshakes, fist bumps, photographs or selfies will be permitted, and all volunteers and fans are encouraged to maintain social distancing. Violation of this policy may result in expulsion and loss of ticket privileges for the remainder of the championship.

Championship Code of Conduct

To ensure a positive experience for all fans and players, the following Championship Code of Conduct will be enforced at all times. Fans will be subject to expulsion and loss of ticket privileges for the following breaches of etiquette:

  • Making rude, vulgar, or other inappropriate comments or gestures
  • Verbal or physical harassment of players, volunteers, officials, or fans
  • Yelling and/or distracting a player or any disruption of play or fan environment
  • Inappropriate use of a mobile device
  • Behavior that is unruly, disruptive, unsafe, or illegal in nature
  • Failing to stay behind gallery ropes
  • No food and beverage permitted within ten feet (10’) of the rope line or within gallery grandstands
  • Refusal to follow the instructions of championship officials, volunteers, or security personnel
COMPLIMENTARY WI-FI

To enhance your experience on-site at Torrey Pines Golf Course, the USGA will offer complimentary Wi-Fi powered by Cisco within all grandstands, at each of the four (4) Fan Oases, all admission gates, the Merchandise Pavilion and in other large fan gathering areas.

DISABILITY SERVICES FOR FANS

The USGA is committed to providing a positive and user-friendly experience for all fans with disabilities and is pleased to provide the following services:

  • Accessible parking spaces for all vehicles having appropriate HD/DP license plates or placards will be reserved at all parking locations.
  • The Disability Services Committee will be onsite to assist fans with disabilities, with multi-person golf carts and wheelchair accessible transportation to and from Disability Services Headquarters and specific grandstand and facility locations throughout the golf course via a fixed transportation route with predetermined stops.
  • A number of motorized scooters will be available at the Mobility Scooter Tent, located next to Gate 3, Gate 4, and Gate 6, for fans with disabilities, on a first-come, first-served basis, compliments of the USGA and Pride Mobility.
  • Telecommunications Devices for the Deaf will be available at the Disability Services Headquarters located near Gate 3.
  • Accessible restrooms will be available at the portable restroom locations throughout the championship grounds.
DISINFECTION & SANITATION

The USGA is committed to creating a safe environment on-site and has developed procedures for cleaning, disinfecting and sterilizing facilities and touchpoints. The USGA will also have sanitization stations located throughout the grounds for general use, and PPE will be made available to fans who request it. Additionally, the USGA has developed a Food & Beverage program in coordination with local health officials to ensure food preparation, dining areas and service meet current COVID-19 CDPH health guidelines. 

HEALTH PROTOCOLS

The USGA is taking significant measures to mitigate the risk of transmission of COVID-19 while conducting its championships. Despite these measures, complete elimination of risk of exposure and infection to COVID-19 is not currently possible.

If you choose to attend the 2021 U.S. Open Championship, you must follow all mitigation measures implemented by the USGA with respect to COVID-19. These requirements are a condition of working and/or attending the Championship and you will not be permitted to attend if you fail to meet these requirements.

Please note that at this time, the following guidelines will be in effect per CDPH guidance: 

  • All attendees must verbally attest that vaccination against COVID-19 has occurred at least 14 days prior to the first day attending the Championship or that a negative COVID-19 test result has been received within 72 hours of attending the championship if taking a PCR test or 24 hours if taking an antigen test.
  • If you are unable to verbally attest to vaccination or a negative COVID-19 test result you will not be permitted to attend the championship and your ticket may be forfeited. 
  • If you had COVID within the last 90 days, and you are past your CDC recommended isolation period of 10 days and your symptoms have significantly improved, you will need to provide proof of a positive result from a COVID test taken within 90 days prior to your entry into the championship. Adults 18 and older must also show a photo ID which matches any supporting documentation.
  • There will be no on-site testing at Torrey Pines Golf Course. UCSD Health offers drive-up testing appointments to the public for COVID-19, with results available within 48 hours. Drive-up testing is by appointment only. The cost is $50, payable by credit card at the test site. To schedule a test online, please visit UCSD’s COVID-19 Information website at health.ucsd.edu/coronavirus. Please schedule accordingly to allow receipt of your test result, within 72 hours of your first day attending the championship. 
  • Per CDPH guidelines, fully vaccinated fans will not be required to wear a mask indoors or outdoors.  Unvaccinated individuals should wear a mask outdoors when unable to socially distance and are required to wear a mask when indoors at all times. 
  • Per CDPH transportation guidelines, all fans should wear masks while on championship shuttle buses.
     

Despite measures to mitigate the transmission of COVID-19, total elimination of risk of exposure and infection to COVID-19 is not currently possible. Therefore, by attending the U.S. Open Championship, all attendees assume the risk and liability for any exposure to COVID-19 and any related loss, liability, or injury incurred at this championship at all times.

JUNIOR TICKET POLICY

Due to limited capacity, complimentary tickets for juniors will not be offered this year.

MOBILE DEVICE POLICY

While staying in touch with family and friends and capturing your on-site experience is encouraged, use of a mobile device should not disrupt players or play during the Championship. Fans may carry mobile devices smaller than 7” in length and/or height. All volume controls must be set to “silent” or “vibrate” and flash photography should be disabled. Phone calls should be limited to areas away from play and not in any area that may disrupt play, including grandstands. Photography, video, and audio recording are permitted throughout the course, but content must not be used for commercial purposes nor can it disrupt play. No live streaming or shot-by-shot coverage (with or without video) is permitted.

Violation of the above policy may result in immediate expulsion and loss of ticket privileges for the remainder of the championship.

Merchandise

The U.S. Open Merchandise Pavilion, covering 17,000 square feet, will be located to the right of the 1st hole.  A variety of merchandise bearing the U.S. Open Championship logo will be available for purchase, including caps, golf shirts, t-shirts, jackets, lanyards, lapel pins, golf balls, repair tools, ball markers, towels and much more.  Acceptable forms of payment are: American Express, Discover, MasterCard, Visa, debit cards and Mobile Payments.  Cash and Personal checks are not accepted. 

Hours of Operation:

U.S. Open Championship Week
June 17 – 20 (Thursday through Sunday): 7 a.m. to one hour after play

Since the Main Merchandise Pavilion is located on the championship grounds, you must have a ticket or credential to gain entry during the championship.

Polo Ralph Lauren

Polo Ralph Lauren is the official outfitter of the U.S. Open and the USGA, designing apparel and outfitting all USGA committee members, staff and volunteers at the U.S. Open Championship.  Visit the Merchandise Pavilion located to the right of hole No. 1 to see the official championship collection designed by Polo Ralph Lauren. 

FAN OASIS CONCESSIONS

The Fan Oases Presented by Corona Premier are the exclusive areas on property for fans to purchase food and beverage. They will operate from 7 a.m. until the conclusion of play. The (4) locations can be found:

  • Players’ right of the 1st fairway
  • Players’ left of the 7th fairway & 8th green
  • Between the 12th & 13th fairways
  • Behind the 15th green
     

All Fan Oasis food and beverage operations will require contactless payment; no cash or checks will be permitted. For the full menu of food and beverage offerings at each location, find a table – simply scan the QR code attached to your table using the camera on your phone, order and pay, and your order will be delivered to your seat. Each location will also include a Fan Oasis To-Go walk-up stand with a limited food and beverage menu. Food and beverage may be taken out on the golf course but should not be consumed within 10 feet of the rope lines or within gallery grandstands. 

The USGA will adhere to appropriate CDPH and San Diego County Health Department protocols.

PARKING & TRANSPORTATION

Torrey Pines Golf Course is located in La Jolla, Calif., roughly 15 miles north of downtown San Diego. Complimentary parking will be provided at the University of California San Diego’s (UCSD) Pangea and Hopkins Parking Structures. Please follow general parking signs and/or directions from parking attendants to the designated parking location. From the parking lot, complimentary shuttle transportation will be available to and from the Torrey Pines Gliderport, next to Gate 6, and is expected to take approximately 5 minutes. Fans may also choose to walk to Gate 6 from both UCSD parking garages, approximately three-quarters of a mile from the entrance.

Accessible parking spaces for vehicles displaying appropriate HP/DP license plates or placards will be reserved in all parking locations. For fans requiring lift-equipped shuttle transportation, please contact the USGA Championship Office at 2021usopen@usga.org for more information.

Preferred driving directions to UCSD’s Pangea and Hopkins Parking Structures are provided below:

From the North using I-5 Southbound

  • Follow I-5 South. Take Exit 29 for Genesee Avenue.
  • Use the right two lanes to turn right onto Genesee Avenue for 0.7 miles.
  • Use the left two lanes to turn left onto N Torrey Pines Road for 0.3 miles and follow U.S. Open directional signage to the parking lot.

From the South using I-5 Northbound

  • Follow I-5 North. Take Exit 28B for La Jolla Village Drive.
  • Use the left two lanes to turn left onto La Jolla Village Drive for 0.9 miles.
  • Continue straight onto N Torrey Pines Road for 0.9 miles and follow U.S. Open directional signage to the parking lot.

From the West using I-805 Northbound

  • Follow I-805 North. Take Exit 25B for Miramar Road towards La Jolla Village Drive.
  • Use the left two lanes to turn left onto Miramar Road for 0.2 miles.
  • Continue straight onto La Jolla Village Drive for 2.5 miles.
  • Continue straight onto N Torrey Pines Road for 0.9 miles and follow U.S. Open directional signage to the parking lot.

Passenger Drop-Off (Ride Share)

Passenger Drop-Off will only be allowed at the designated area along UCSD’s Northpoint Lane (accessible via N Torrey Pines Road), located within a 5-minute walk to Gate 6. There is no parking or staging for vehicles, so pick-up times will need to be coordinated accordingly. All vehicles, including ride share services, proceeding to the Passenger Drop-Off should follow championship directional road signage and traffic control while navigating N Torrey Pines Road towards UCSD’s Northpoint Lane. Due to traffic restrictions, access is limited to vehicles no larger than a 12-passenger van or limousine.

Fans intending to use the Passenger Drop-Off or ride share services are not permitted to pick-up or drop-off at any other location around the championship grounds, including: The Lodge at Torrey Pines, The Hilton Torrey Pines, or along N Torrey Pines Road and N Torrey Pines Scenic Drive. Law enforcement traffic control will be in place to keep championship-bound Passenger Drop-Off vehicles proceeding to UCSD’s Northpoint Lane.

Bicycles

Fans choosing to ride a bicycle to the championship are instructed to follow directions and signage to Sanford Consortium’s western parking lot (2880 Torrey Pines Scenic Drive, La Jolla, CA 92037). Bike racks will be provided to secure bikes at this location. Owners are responsible for the security of their bicycles.

SAFETY & ETIQUETTE

If you observe the following guidelines, your experience at the U.S. Open Championship will be a more enjoyable one:

  • While no longer a requirement, we encourage fans to socially distance whenever possible.
  • Please stay behind gallery ropes and follow directions of championship marshals at all times.
  • Do not cross fairways except at designated crosswalk areas.
  • Be considerate of others and kneel or sit if you are in the front row of the gallery.
  • Stay quiet and stand still when players are about to hit or when instructed by marshals.
  • All mobile device volume controls must be set to silent or vibrate at all times.
  • To ensure your safety at all times, walk carefully and never run.
  • The U.S. Open Championship involves substantial walking on grass hills, dirt paths, and other uneven surfaces. Please wear appropriate footwear such as sneakers or golf shoes.
  • Drink plenty of fluids to prevent dehydration.
  • To provide protection from the sun, remember to wear sunscreen, hats, and sunglasses. Please note that sunscreen in bottles and tubes, 3 ounces or less is permitted. Sunscreen in spray bottles and/or aerosol cans is not permitted.
  • Dispose of plastic bottles, aluminum, and other paper waste in blue recycle bags. Dispose of other non-recyclable trash in green bags.
SCHEDULE OF EVENTS

All times are Pacific Daylight Time and schedules are subject to change. Starting times will be posted once available at usopen.com and on the U.S. Open Championship App.

Practice Rounds

Players will have the option of starting practice rounds at the first or 10th tee. Players electing to play a full round generally begin between 6:45 a.m. and 3 p.m. It is typical for players to be on the golf course or practice areas until at least 7 p.m.

Monday, June 14              (Closed to the public)
Tuesday, June 15              (Closed to the public)
Wednesday, June 16       (Gates open 7 a.m. to 7 p.m.)

All ticket sales are final. Tickets will not be sold on-site during the practice rounds.

Championship Rounds 1 & 2

Play is scheduled to begin at 6:45 a.m. from both the 1st and 10th tees.

Thursday, June 17           (Gates open 6 a.m. to conclusion of play)
Friday, June 18                 (Gates open 6 a.m. to conclusion of play)

All ticket sales are final. Tickets will not be sold on-site during Rounds 1 & 2.

Championship Rounds 3 & 4

The first starting time will be determined by the number of players who make the cut at the conclusion of the second round (60 lowest scorers and anyone tying for 60th place). Generally, the first pairing begins play from the first tee between 8-9 a.m.

Saturday, June 19            (Gates open 7 a.m. to conclusion of play)
Sunday, June 20              (Gates open 7 a.m. to conclusion of play)

All ticket sales are final. Tickets will not be sold on-site during Rounds 3 & 4.

Playoff

If there is a tie for the low score after 72 holes, a two-hole aggregate playoff will begin immediately following play. If the playoff results in a tie after two holes, the tied players will immediately continue the playoff hole-by-hole (sudden death format) until the champion is determined.

Security

*** FAN ALERT******

Due to the anticipated weather forecast, the USGA will permit fans to bring a full personal water bottle or clear plastic disposable water bottle, not to exceed 32 oz. in size, to the U.S. Open Championship.


Fans and other championship attendees will go through security screening prior to entering the championship grounds and will not be allowed to bring any of the items listed below. To help expedite admission into the championship, it is recommended that all prohibited items are safely stowed prior to arriving at the championship or parking lot. Please be sure to read the following list of prohibited items carefully.

  • No Weapons (regardless of permit, including but not limited to firearms or knives)
  • No Explosives and/or fireworks of any kind
  • No Tablets and/or computers (mobile devices smaller than 7" are permitted, subject to mobile device policy)
  • No drones
  • No selfie sticks
  • No cameras (point and shoot, film, or DSLR) or video cameras (other than Wednesday for personal use only)
  • No noise-producing devices (including portable speakers)
  • No backpacks, briefcases, purses and/or bags larger than 6" W x 6" H x 6" D in their natural state
        NOTE: Transparent/clear plastic hand and shoulder bags no larger than 12" W x 12" H x 6" D are permitted.
  • No signs, posters and/or banners
  • No food and/or beverages except for medical or infant needs
  • Water bottles (32-ounce size or less, no glass) are permitted, and may be full
  • No glass, coolers, aerosol cans and/or spray bottles except for medical or infant needs
      NOTE: Personal-care items (3-ounce size or less) are permitted.
  • No pets (other than service animals as defined by the ADA assisting disabled individuals)
  • No lawn chairs and/or oversized chairs
  • No ladders and/or step stools or other similar items
  • No bicycles allowed inside admission areas or on the championship grounds
  • No other items or actions deemed unlawful, dangerous, or disruptive by the USGA and/or championship security personnel, in their sole discretion


The USGA reserves the right to amend the List of Prohibited Items at any time to provide a safe and secure championship.

USOPEN.COM & U.S. OPEN CHAMPIONSHIP APP

Visit usopen.com, the official website of the 121st U.S. Open Championship, for complete fan information, exclusive live streaming coverage, hole-by-hole scoring, player highlights, an interactive journey through U.S. Open history and the latest news from Torrey Pines Golf Course.

Be sure to download the official U.S. Open Championship App, available for iOS and Android, to locate your favorite players and amenities and receive the latest news and updates while at the course.

Weather

Meteorology staff will be onsite monitoring weather conditions at all times. The USGA will communicate important safety information to fans through special alerts that will appear on all leader boards, thru boards, and video boards. Please read all alerts and follow safety instructions. In general, an alert shown in BLUE or YELLOW is being posted for general awareness while ORANGE indicates that fans should be prepared to take action. An Alert shown in RED poses an imminent threat and will require immediate action as stated in the Alert.

Weather Advisory (Blue): A Weather Advisory will be posted to alert fans of specific weather conditions that will require certain precautions.

Weather Watch (Yellow): A Weather Watch may be posted to alert fans that dangerous weather is possible, and they should be prepared to take shelter or return to their vehicles.

Weather Warning (Orange): A Weather Warning may be posted to alert fans that dangerous weather is approaching and they should be prepared to take shelter or return to their vehicles.

Weather Warning (Red): A Weather Warning may be posted to alert fans that dangerous weather is imminent, and they should take immediate action to ensure their safety, including exiting all grandstands.

A suspension of play for dangerous conditions will be indicated by one prolonged air-horn blast. In the event of a suspension of play, grandstands will be cleared immediately. If lightning is detected, please avoid open areas, hilltops, high places, isolated trees, golf carts and wire fences, and seek shelter immediately. Play will resume as soon as conditions allow.

WILL CALL

Will Call will be located on-site for fans to drop-off and pick-up tickets at Gate 3 and Gate 6. Photo identification will be required to pick-up tickets left at Will Call.

Hours of Operation – U.S. Open Championship Week-Will Call 1 (Gliderport)

June 16 (Wednesday): 7 a.m. – Conclusion of Play
June 17-18 (Thursday-Friday): 6 a.m. – Conclusion of Play
June 19-20 (Saturday-Sunday): 7 a.m. – Conclusion of Play

15-minute parking will be available at the Sanford Consortium (2880 Torrey Pines Scenic Drive, La Jolla, CA 92037) for the purposes of accessing Will Call 1. Please follow U.S. Open directional signs as you approach Sanford Consortium.


Ticket FAQs

1: I purchased tickets to the 2021 U.S. Open. What happens now? 

All refunds for previously purchased tickets have been processed. If you have not received a refund, please contact tickets@usga.org.

2: How will I receive my tickets? 

Upon purchase, you will receive an email with a link to your mobile tickets. 

3: DO I NEED TO BE VACCINATED TO ATTEND? HOW DO I PROVE THAT I HAVE BEEN VACCINATED?

All attendees must verbally attest that vaccination against COVID-19 has occurred at least 14 days prior to the first day attending the Championship or that a negative COVID-19 test result has been received within 72 hours of attending the Championship if taking a PCR test or 24 hours if taking an antigen test.

4: Are all ticket types the same? 

Yes, all tickets are general admission grounds passes. 

5: WILL FOOD AND BEVERAGES BE AVAILABLE AT THE COURSE?

Food and beverage options will be available for purchase on the property in designated locations. 

6: I purchased tickets through the secondary market. Can I get a refund?

We recommend contacting the secondary market platform to inquire about their policies.  

7: What precautions will be taken for fans?

Admission is limited to fans that are vaccinated or have tested negative for COVID-19. Daily wellness checks and PPE, including face coverings and hand sanitizer, will be available for fans onsite.

8: Will face coverings be required? 

Per CDPH guidelines, fully vaccinated fans will not be required to wear a mask indoors or outdoors.  Unvaccinated individuals should wear a mask outdoors when unable to socially distance and are required to wear a mask when indoors at all times. 

9: Will masks be required on shuttle buses?

Per CDPH transportation guidelines, all fans should wear masks while on championship shuttle buses.

10: Can I roll my tickets to the 2022 U.S. Open at The Country Club?

Unfortunately, all 2021 orders have been processed as refunds.

11: Who can I contact if I have questions?

Please send your questions totickets@usga.org or via the USGA chatbot on usopen.com.

12: What is your junior ticket policy? 

Due to limited capacity, complimentary tickets for juniors will not be offered this year. 

13: What is your military policy?

Military Personnel can request complimentary Wednesday Grounds tickets and can purchase full price tickets on GovX at the following webpage: https://www.govx.com/tickets/entertainers/260158/us-open-golf

14: Will there be parking for the U.S. Open?

Complimentary parking will be available at UCSD’s Pangea Parking Structure. 

15: Will there be shuttles?

Yes, fans will have the option to take a short shuttle ride to the main admissions gate or a ¾ of a mile walk to the main admission gate at the Torrey Pines Gliderport. 

16: Will PGA Members be allowed to have complimentary admission to the grounds of Torrey Pines to watch the 2021 U.S. Open?

 Due to fan limitations, the USGA will be unable to provide complimentary tickets to this year’s championship.  

17: CAN MY CHILD ATTEND THE EVENT?

Subject to updated guidance from the state and local health officials, all fans 2 years of age or older must either provide proof of a negative result from a COVID PCR test taken within 72 hours prior to entry into the championship or 24 hours for an antigen test or provide proof of full vaccination. Adults 18 and older must also show a photo ID which matches any supporting documentation.